10 ways the pandemic has transformed your reader — and strategies for connecting with them

Emails, reports, proposals, manuals, and texts look completely different than when I started my technical writing business 21 years ago (hello — texts!).

The new remote office environment caused by the pandemic has revolutionized business writing very quickly.

So today, it’s more important than ever to write to your audience’s incredibly short attention span.

Here are the top 10 trends revolutionizing office writing today.